Delivery

Update 15 Jul 2019

• Our payment rules: 25% advance, 15% after preparing the order and before loading, 60% when sending scan of documents through email.

• Order, based on the details mentioned in the purchase order form, will be prepared up to 7 days maximum after receiving the advance payment.

• Order and prices are valid in proforma invoice validity time and any payments after the valid time, is invalid and seller can issue a new PI and put the new prices, incase buyer refuses accepting the new prices, after deduction money transferring cost (bank wage), money will be returned to the customer.

• Buyer sends all the details of his order request, in purchase order form, to the seller before receiving PI. After confirmation, PI is issued and after paying the advance payment, the seller, based on the purchase order form, starts to preparation. Then the buyer is obligated to pay according the specified conditions.

• In case the seller or the buyer, by any reason, has a new request which is not accepted by the other party and makes a cease in the process, will undertake all the loss and raising in the prices.

• The buyer should submit all the specifications and details, which are necessary for providing the customs and sanitary documents, to the seller.

• After preparation and customer confirmation, the cargo will be loaded. Maximum time for local transportation is 3 days since loading.

• Gross weight and net weight of the order, Based on bascule documentaries, and also commercial invoice and packing list will be sent to the buyer after loading.

• Since delivery to the company’s clearance agent in the customs in origin port, providing the documents will maximum take 3 working days. If re-sampling is needed for phyto sanitary or any other documents, 3 days will be added to that time. (you can see the Iran formal calendar and working and non-working days on this website: time.ir)

• In case the order is indirectly shipped and with another container, the party (seller /buyer) who is in charge for coordinating with international transportation, should send the transportation company conformation to the clearance agent of the seller company in origin customs. And before that, the order in the seller place in suitable conditions is kept for free for 7 days. After that free 7 days, keeping cost is with the party, who was responsible for the delay in transportation order booking.

• The order can be kept 10 days for free in customs of origin.

• Electricity, THC and shipping costs, and also demurrage and vat after the free time of keeping in the ports is undertaken by the buyer. The transportation company in port of destination can receive it. In case Transportation Company requests it in the port of origin, the buyer should pay it instantly to the seller to be paid immediately.

• The goods is insured across Iran by the seller and after that in case the buyer doesn’t want it to be insured, all the consequences are undertaken by the buyer. If the buyer doesn’t want to insure the goods, he must announce it formal via the company’s email.

• If the transportation company doesn’t load the goods on the vessel or doesn’t ship it to destination port, in specified free time, extra time will be added to the delivery time. Also if the buyer is late in payment and doesn’t pay it to the seller at a specified time, demurrage cost for the extra days and fine must be paid by the buyer. The invoice for these expenses will be issued separately and the buyer must pay it.

• If the buyer refuses conforming each one the steps within 5 days, the seller can deduct amount of the loss and keep it and the rest of it is returned to the buyer.

• After receiving the advance, the seller should announce the schedule of all the steps and times of payments, to the buyer.

• The buyer or his legal representative (with formal introduction letter) can be present at all the stages of preparation, transportation and clearance.

• After receiving the last part of the amount, the original documents will be sent to the buyer by air or international couriers.

• This form must be confirmed by chamber of commerce of buyer’s country and the original paper be sent to the seller or be delivered to the seller’s country’s embassy in the target country.

• Process of the transportation from origin port to destination port which includes stations, times, natural forces or any other things during the path, is followed up by the seller, through the shipping line, and the buyer will be informed.